Fishbone diagram

Root-cause analysis: one effect, causes grouped by category, the confirmed cause highlighted.

1 fishbone diagram examples

Checkout conversion root cause

Five categories of causes investigated for a twelve percent drop in checkout conversion.

A fishbone shows what was investigated, not just the conclusion. Each bone is a category with its sub-causes, and exactly one bone, the confirmed root cause in the data layer, shares the accent with the effect box.

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